Our Quality Policy

"Sensitech® shall pursue excellence and leadership in its markets through a reputation for Quality. Our Quality program will be consistently applied, continuously measured and rigorously enforced. The company will continually improve its ability to meet or exceed customer expectations, providing products and services that conform to all market requirements and strictly adhere to Quality standards. In this way, we will provide the highest possible return to our shareholders while pursuing profitable growth for our company, employees, suppliers, partners, and community."

– Bhasker Kaushal, Vice President and General Manager

Quality Management System

Our Quality Management System drives everything we do. It is based on a commitment to quality that is our core differentiating factor. This commitment has led to our long-standing record of innovation, quality initiatives, proven product performance, and the highest level of customer service.

  • As a supplier of “critical components,” our products are designed and tested against rigorous standards, adhering to strict validation protocols and quality control at every level. Our documented quality management system allows us to engage in the pharmaceutical market, which maintains stringent quality-control standards.
  • We value customer input. As part of our continuous improvement process, our customers periodically perform assessments of our quality system. These assessments allow us to continually improve our quality systems to better meet our customers’ needs and expectations.
  • Since 2001, Sensitech has been successfully audited by more than 90 companies or divisions representing the world’s largest food and pharmaceutical corporations—never failing an audit. Every year the number of audits increases, indicating the importance of audit-ability for a supplier of cold chain critical components.
  • Sensitech has participated in legal claims as an independent third-party supplier of temperature monitors for the food and pharmaceutical markets. The data derived from our temperature monitors and strip chart recorders can assist in identifying temperature abuse and may be useful in supporting insurance claims.

Quality Certifications

Our commitment to quality is exemplified by our numerous certifications by standards organizations, including the following:

National Institute of Standards and Technology

National Institute of Standards and Technology (NIST®)

All products are thoroughly tested and traceable to NIST established standards.

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ISO 9001:2015

Sensitech has held ISO certification since July 1999 and has expanded its ISO 9001:2015 certification to incorporate elements of Current Good Manufacturing Practices (cGMP) associated with 21 CFR Part 210 and 211. All Sensitech hardware and software are validated and a detailed Validation Package is available upon request.

View our ISO Certificate (Beverly, Redmond, Hong Kong, and Sassenheim, The Netherlands)

CE Mark

CE Mark

Sensitech products conform to the directives established by the European Economic Union and comply with the essential requirements including safety, health, environment, and consumer protection.

Federal Aviation Administration (FAA) and Electromagnetic Interference (EMI) Compliance

Federal Aviation Administration (FAA) and Electromagnetic Interference (EMI) Compliance

All Sensitech devices meet requirements for portable electronic devices (PEDs) operation on-board aircraft relative to electromagnetic interference (EMI) as defined by the FAA Advisory Circular 91-21.1B – RTCA/DO-160 Environmental Conditions and Test Procedures for Airborne Equipment.

Lithium Battery Transportation Approval
Lithium Battery Transportation Approval

Lithium Battery Transportation Approval

All Sensitech devices are compliant with U.S. Department of Transportation (DOT) Hazardous Materials Regulations (HMR; 49 CFR Parts 171-180) and with International Air Transport Association (IATA) / International Civil Aviation Organization (ICAO) Part II of Packaging Instructions 965-970 for lithium ion and lithium metal cells and batteries.

Transportation Security Administration (TSA) Screening Methods Testing

Transportation Security Administration (TSA) Screening Methods Testing

Sensitech has tested and documented that all of our devices withstand cargo screening processes as defined by the Department of Homeland Security (DHS)/Transportation Security Administration (TSA) Certified Cargo Screening program.